- Shipping Policy
We ship all orders from our facility in Northern New Jersey. We typically have a 2-5 business day timeline for picking and packing our orders, however, this timeline may be extended during peak shopping seasons.
Olive Oil Lovers subcontracts all deliveries with third party delivery services. Because delivery services are provided by third party contractors, Olive Oil Lovers cannot refund delivery charges.
Shipping charges are calculated based on the actual weight, distance traveled and type of shipping service you specify (ground, next day, second day, LTL Freight).
All shipments are F.O.B. shipping point. Shipping method is determined by the size and weight of each item. Smaller orders will be sent USPS or UPS, and larger orders sent by LTL Ground Freight with appointment. Standard truck delivery is to a dock facility designed to receive freight. For deliveries shipped by LTL freight to non-commercial locations, such as a residential home, orders are delivered only to the customer’s curbside.
How We Ship
We ship Wholesale orders throughout the United States and Canada from our facility in Northern New Jersey.
When you place an order from our Wholesale catalog, please allow 2- 5 business days for order fulfillment before shipping. For orders from our Bulk catalog, please allow up to 2 weeks lead time for packing orders. We will estimate shipping and delivery dates based on the availability of your items and the shipping option you choose.
- UPS Ground: 1 - 6 Business Days
- UPS Second Day: 2 Business Days
- UPS Next Day Air: 1 Business Day
- USPS Priority: 1-2 Business Days
- LTL Freight: 3-8 Business Days
Please review our Wholesale Terms for complete Fulfillment and Shipping info.
For product that has been damaged during transit, please provide a photo and description of the damage and email us at firstname.lastname@example.org within 24 hours of delivery.